Shipping & Delivery Policy

At Moringa Steward, we are committed to delivering our natural and organic products to you safely and efficiently. Please review our shipping policy to understand how we process and deliver your orders.

📍 1. Shipping Locations

We currently deliver across India.
International shipping will be available soon as we expand our reach.

⏱️ 2. Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

🚛 3. Estimated Delivery Time

Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Remote Areas: Delivery time may vary depending on location and courier availability

💰 4. Shipping Charges

Free shipping on orders above ₹[Your Amount]
A standard shipping fee applies to orders below this amount
Exact charges will be calculated at checkout

📦 5. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.
You can track your order in real-time through our delivery partner’s website.

🤝 6. Delivery Responsibility

We partner with reliable courier services to ensure safe and timely delivery.
However, delays may occur due to weather conditions, holidays, or unforeseen issues.

🔁 7. Undelivered Orders

If delivery is unsuccessful due to incorrect address or unavailability:

The courier will attempt re-delivery
If returned to us, we will contact you for further instructions

⚠️ 8. Damaged or Missing Items

If you receive a damaged or incorrect product:

Contact us within 24 hours of delivery
Share photos of the product and packaging
We will arrange a replacement or refund as per our policy.

📞 9. Contact Us

For any shipping-related queries, feel free to reach out:

Phone: +91 7569064492
Email: sales@moringasteward.com